Introduction

Welcome to Hamna Silk! By accessing or using our e-commerce website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site.

General

Hamna Silk is an online store specializing in traditional and party wear sarees. By placing an order through our website, you agree to the terms set out below.

Delivery

• Delivery Time: All orders will be processed and delivered within 7 business days from the date of purchase.
• Shipping: We offer standard shipping services, and delivery times may vary based on location and shipping conditions.

Returns and Exchanges

• Return Policy: Customers can return their purchases within 7 days of receiving the product. Items must be in their original condition, unworn, and with all tags attached.
• Exchange Policy: We offer exchanges for products returned within 7 days of delivery. Please contact our customer service team to initiate an exchange.
• Non-Refundable Items: Sale items and gift items are non-refundable and cannot be returned or exchanged.

Refunds

• Refund Policy: Refunds are not available for sale items and gift items. For eligible items, refunds will be processed within 7-14 business days after we receive the returned product.

Product Descriptions

We strive to ensure that the product descriptions and images on our website are as accurate as possible. However, we do not guarantee that all descriptions or images are free from errors. In the event of a discrepancy, please contact our customer service team for assistance.

Payment

All payments must be made through our secure online payment system. We accept major credit cards and other payment methods as indicated on our website.

Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

Changes to Terms and Conditions

Hamna Silk reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of the new terms.

Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Hamna Silk Customer Service
+91-750-545-6099

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.