Order Cancellation
At Hamna Silk, we understand that sometimes you may need to cancel an order. Our cancellation policy allows you to cancel your order at any time before it has been dispatched. Once your order has been dispatched, we are unable to process cancellations.
How to Cancel Your Order
To cancel your order, please follow these steps:
- Contact Customer Service: Reach out to our customer service team as soon as possible with your order details.
- Email: hamnasilk@gmail.com
- Phone: +91-750-545-6099
- Provide Order Information: Include your order number, the name used for the purchase, and any other relevant details to help us locate your order quickly.
- Confirmation: Once your cancellation request is received, we will confirm the cancellation via email.
Important Notes
- Timely Requests: To ensure a smooth cancellation process, please contact us as soon as you decide to cancel. Delays may result in the order being dispatched before the cancellation can be processed.
- Non-Dispatch Cancellations Only: Orders that have already been dispatched cannot be cancelled. In such cases, you may refer to our return policy for further assistance.
Contact Information
For any questions or concerns regarding our cancellation policy, please reach out to our customer service team:
Hamna Silk Customer Service
+91-750-545-6099
By placing an order with Hamna Silk, you agree to the terms outlined in this cancellation policy. Thank you for shopping with us!